The UPS Store

Store employees refuse to sign receipt as instructed by UPS for orders with high declared value. They actually told me to flag down a driver on the side of the street to have them sign the receipt. Terrible customer service. Now I'm stuck scheduling pick ups for out going shipments so that the insurance value will be covered in case something happens in their possession and I have to file a claim. Back in March they lost a $9000 pump, luckily it was scheduled for pick up and signed otherwise I would have just lost the $9000 due to their policy of not signing shipment receipts. This lost pump took several weeks to locate and send to its destination.

This place is a joke. They charged me $39 to scan 28 page document!!!!! Avoid this place at all cost. They did not even flinch at the cost, just smiled!