I gotta say I hardly ever do this but my experience at this bank was exceptionally horrible. I went in to cash a ck for 3k check was written in my name. The worthless teller mentioned she had bother there costumer to make sure she wrote the check even though she verified the signature and funds. So she did and no answer so I left and came back. Finally she got a hold of the custumer and everything seemed to be fine even though I went to another chase on market street in Salem and teller said per policy there not aloud to call the costumer. Anyhow I went to my wife's bank and she signed it to deposit but there was going to be a 3 day hold. As I needed it cashed to pay bills since it was in my name I went back again to the chase bank in west Salem Oregon and the manager Asian guy said I'm sorry we can't take a third party check (unbelievable) so I went to a chase and handed check to teller and with no hesitation he cashed the check no problem. Didn't have to completely bother the Acct holder was very very nice. I'm just blown away how unprofessional chase bank in west Salem is the whole entire staff was rude and less than mediocre costumer service. I feel bad for people who do business with them and take my experience as a warning to stay clear of this branch. There are 4 banks within in walking distance to choose from. Next step calling the corporate office
All USA
I gotta say I hardly ever do this but my experience at this bank was exceptionally horrible. I went in to cash a ck for 3k check was written in my name. The worthless teller mentioned she had bother there costumer to make sure she wrote the check even though she verified the signature and funds. So she did and no answer so I left and came back. Finally she got a hold of the custumer and everything seemed to be fine even though I went to another chase on market street in Salem and teller said per policy there not aloud to call the costumer. Anyhow I went to my wife's bank and she signed it to deposit but there was going to be a 3 day hold. As I needed it cashed to pay bills since it was in my name I went back again to the chase bank in west Salem Oregon and the manager Asian guy said I'm sorry we can't take a third party check (unbelievable) so I went to a chase and handed check to teller and with no hesitation he cashed the check no problem. Didn't have to completely bother the Acct holder was very very nice. I'm just blown away how unprofessional chase bank in west Salem is the whole entire staff was rude and less than mediocre costumer service. I feel bad for people who do business with them and take my experience as a warning to stay clear of this branch. There are 4 banks within in walking distance to choose from. Next step calling the corporate office