I've been with Banner Bank for years and highly recommend it. They're very friendly, and yet that's not what sets them apart. My experience has been that most bank people are friendly, it's just that many of the big banks have policies that aren't friendly. I find Banner to be more than fair, flexible, and they truly have a culture of amazing customer service.
The free ATM deal (they reimburse you for using other people's) makes it so I don't have to worry about finding an ATM. I hate paying $4-5 to take a few bucks out of an ATM ($2-2.50 fee for your bank, plus $2-2.50 for the ATM) Banner doesn't charge you to use another ATM, and then actually reimburses you for the fee the ATM charges.
I can't recommend Banner highly enough. I've been into the Cedar Hills branch a few times and they've always been very helpful and friendly. At this point, I'd be surprised to get any other kind of service.
All USA
I've been with Banner Bank for years and highly recommend it. They're very friendly, and yet that's not what sets them apart. My experience has been that most bank people are friendly, it's just that many of the big banks have policies that aren't friendly. I find Banner to be more than fair, flexible, and they truly have a culture of amazing customer service. The free ATM deal (they reimburse you for using other people's) makes it so I don't have to worry about finding an ATM. I hate paying $4-5 to take a few bucks out of an ATM ($2-2.50 fee for your bank, plus $2-2.50 for the ATM) Banner doesn't charge you to use another ATM, and then actually reimburses you for the fee the ATM charges. I can't recommend Banner highly enough. I've been into the Cedar Hills branch a few times and they've always been very helpful and friendly. At this point, I'd be surprised to get any other kind of service.